Support

We are glad to help you

If you have any questions, feel free to get in touch by E-Mail.

Business hours

Monday - Friday 08:30 - 11:30 13:30 - 17:30

Hotline

Please use E-Mail to contact us whenever possible. We are pretty fast with answering, even in case of emergencies.

However, you can contact us by phone as well of course:

+41 58 255 00 22

Emergencies

We run our own stand-by organisation for emergency duties. All LIVE environments are automatically checked every 5 Minutes, and we will respond to issues within a few minutes.

Hint: Make sure that your Application will output a appropriate Error Status on failures.

Please Note: While we are on duty 24x7x365 you can not contact us by phone beyond our business hours